Legal
Privacy Policy
This policy explains what personal data friendflickvaultbx collects, why, and what rights are available to visitors under applicable data protection law.
Information we collect
We collect information you provide directly, such as your name, email address and message content when you use the contact form. We also collect limited technical information automatically, such as browser type and general usage patterns, where you have consented to analytics cookies as described in the Cookie Policy.
Cookies and similar technologies
This site uses essential cookies required for basic functioning, and, subject to your consent given through the cookie banner, analytics and functional cookies. Full detail on each category, including their purpose, is set out in the Cookie Policy.
How we use information
Contact form submissions are used solely to respond to your enquiry. Where analytics cookies are enabled with consent, aggregated usage information helps us understand which guides are read and how the site is navigated, so that content can be organised more usefully.
Processors and third parties
We rely on third-party providers to host this website and to deliver email, and, where analytics cookies are enabled, an analytics provider processes usage data on our behalf. We do not sell personal data, and we share it only with the processors needed to operate the site and respond to enquiries, or where required by law.
International transfers
Where a processor operates outside the United Kingdom or the European Economic Area, appropriate safeguards recognised under UK GDPR or the EU General Data Protection Regulation, such as standard contractual clauses, are used to protect transferred data.
Retention
Contact form data is retained only for as long as needed to handle your enquiry and any related follow-up, after which it is deleted or anonymised. Analytics data, where collected, is held only in aggregated or pseudonymised form for as long as necessary for the purpose described above.
Your rights
Depending on where you are based, you may have rights under the UK Data Protection Act 2018 and UK GDPR, the EU General Data Protection Regulation, or the California Consumer Privacy Act (CCPA), including rights to access, correct, delete or restrict use of your personal data, and to object to certain processing. To exercise any of these rights, contact us using the details below.
Contact and complaints
Privacy questions or rights requests can be sent to [email protected]. UK-based visitors also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if they believe their data has been mishandled.